Privacy Policy

Privacy Policy for Exodus  Ride 

Effective Date: September 2nd, 2025

At Exodus Ride, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-sharing services ,  or visit our website at www.exodusride.com. Please read this policy carefully. By using our Services, you agree to the terms of this Privacy Policy.

We collect the following types of information when you use our Services:

• Account Information: When you create an account with us, we collect personal information, including your name, email address, phone number, and payment details (credit card or other payment methods).
   
• Ride Information: When you request or provide a ride, we collect information about your trip, including pickup and drop-off locations, ride duration, and route details.
   
• Location Information: We collect your device's GPS location to match you with drivers, provide navigation, and track your rides.
   
• Communication: We may collect information from communication with you through customer support, email, or our app’s messaging features.
   

• We collect data on how you interact with our app and website, including features used, pages viewed, and app performance. This helps us improve our services and enhance user experience.
   

• We may collect information about your device, such as its model, operating system, IP address, browser type, and other diagnostic data related to your usage of our app.
   

We use the information we collect for the following purposes:

• Providing Services: To facilitate the booking and completion of rides, including processing payments and ensuring smooth service delivery.
   
• Improving Services: To enhance and personalize your experience, including troubleshooting issues, performing data analytics, and improving app functionality.
   
• Communication: To send service-related notifications, including booking confirmations, ride updates, and customer support messages.
   
• Marketing and Promotions: With your consent, we may send you promotional content or offers that we think you may be interested in. You can opt out of marketing communications at any time.
   
• Legal and Security: To comply with legal obligations, enforce our Terms of Service, and protect the safety and security of our users, drivers, and services.
   

We may share your information in the following circumstances:

• With Drivers: We share your personal and trip information (e.g., name, pickup location, destination) with the driver to provide the requested ride service.
   
• Service Providers: We may share your information with third-party vendors or service providers who assist with the operation of our business, including payment processors, cloud storage providers, and customer support services.
   
• Legal Requirements: We may disclose your information if required to do so by law, in response to legal process, or to protect our rights or the rights of others.
   
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
   

You have certain rights regarding your personal data:

• Access and Update: You can access, update, or delete your personal information by logging into your account or contacting us directly.
   
• Opt-out of Marketing: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email we send you.
   
• Location Data: You can disable location services in your device settings. However, this may affect your ability to use certain features of the app.
   
• Data Retention: We will retain your information for as long as necessary to provide our Services and comply with legal obligations.
   

We take the security of your personal information seriously and implement a variety of security measures to protect it. While we use industry-standard security practices, no method of data transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information as soon as possible.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Exodus Ride
Email: ride@exodusride.com

Website: www.exodusride.com